We know that leaving an item behind can be stressful, and we want to help you get it back. Here’s how we handle items left at The Hot NEST Sauna.
How We Handle Lost Items
If you think you’ve lost something, please contact us right away with a description of the item and when you visited. Our staff collects all lost items at the end of each day.
Holding Periods
We hold items for a specific amount of time before they are donated or discarded. For hygiene reasons, any wet clothing will be discarded at the end of the day. Items like jewelry, watches, and electronics will be held for up to 7 days.
Claiming Your Item
Get in touch with us by phone or email. Be ready to give a clear description of the item. We may ask you to verify ownership if needed.
Important Notice
While we do our best to help you find your lost belongings, we cannot be held responsible for any lost, stolen, or damaged items. For more details, please see our Disclaimer and Terms & Conditions.